Norfolk Plaza Hotel, London

The hotel had some drawbacks like outdated rooms beyond the reception area and noise from a loud radiator and fan constantly. However, the excellent location close to public transport and major attractions was a major highlight.

The hotel's rooms may need renovation but offer a cozy atmosphere, though the overall outdated feel detracts from the experience. On the upside, you get what you pay for, but expect uncomfortable beds, old furniture, low water pressure, and no Wi-Fi. The location is perfect in the West End of London, with easy access to numerous attractions. However, the buzzing atmosphere of bars and restaurants may not suit all guests.

My stay at the hotel was a mix of positives and negatives. The fantastic location close to underground and Paddington Station was a major highlight, but the cleanliness and condition of the rooms left much to be desired. The service was generally pleasant, although there were a few hiccups. The dining experience was subpar, but the hotel's facilities were satisfactory. Overall, an average experience with some room for improvement.

The hotel's location in the West End of London is just perfect, close to many pubs and small shops, making it safe and convenient for exploring the city. The room felt like a pampered retreat with excellent service, but some outdated aspects and maintenance issues were noticeable. The dining experience was satisfactory, and the hotel offers good value for its central location.

My stay at the hotel was quite disappointing overall. The room I was initially given was outdated and in desperate need of refurbishment, with a uncomfortable bed and low water pressure in the shower. The service was disorganized and intrusive, with staff entering the room while I was still sleeping. On a positive note, the location was convenient, close to Paddington Station, making it easy to explore the city. The dining options were lackluster, and the facilities were subpar.

The hotel had a great location near Paddington Station with a lively atmosphere and many nearby restaurants. The rooms were nice, but some aspects like outdated decor and maintenance issues were noticeable. The service was friendly and helpful, though there were certain instances of early room service interruptions. The dining was good value, especially for the buffet, and the facilities met basic needs.

My stay at the hotel had its ups and downs. The room was spacious but showed signs of wear and tear. The location was convenient, close to transportation, but the dining experience left much to be desired. The service was friendly, making up for some of the shortcomings.

The hotel provided larger rooms that suited our needs, although they were very dated and in poor condition with threadbare carpets and mismatched wallpaper. The service was a mix of unhelpful and friendly encounters. The location, close to Paddington Underground and Railway Stations, offered great convenience with a variety of nearby restaurants. The dining options were more than adequate, although not highly rated. Overall, the facilities were sufficient for a comfortable stay.

My stay at the hotel was quite disappointing. The room I was given faced the front of the hotel, had a broken window catch, and the TV only had one channel. The overall place looked outdated, especially beyond the reception area. The stairs were unsafe with holes in the carpet, the bathroom had wobbly tiles and lukewarm water, the lamp next to the bed didn't work, and the carpets were worn. The shower experience was terrible, and it's concerning that the same terrible room was given to another guest who also raised objections.

I had a mixed experience at the hotel. While the rooms were clean, they looked old and could use some renovation. The service was a bit inconsistent, with staff being friendly but unaware of my presence at times. However, the location was excellent, with many restaurants and facilities close by. The dining was surprisingly good despite some negative ratings.